Council Services

The following briefly lists items handled by Somerset County Council and Mendip District Council respectively.   All Somerset County Council numbers have been replaced with a single phone number for all services:   contact 0300 123 2224 and ask for the department or service required.

Phone:    0300 123 2224
Website: www.somerset.gov.uk

Email: [email protected]

Community Services for Adults

Information, Care and Support for Older People, Carers, People with Disabilities and other Adults with Care Needs. Mobility, Hearing and Sight, Care and Support at Home, Care Homes, Benefits Advice, Daytime Activities, Blue Badges, Social Care Services, Supporting People (Housing Support Services).

Children & Young People's Services


Education; Preschool, Playgroups and Nurseries. School Places, Admissions, School Governance, Extended Schools. Support and Social Care for Children, Families and Children Looked After. Fostering and Adoption. Support for Children with Special Educational Needs. Attendance and Exclusions. Student Finance. Youth Service. Youth Offending Team, Sports Partnership.

Roads & Transport


Highways, Roadworks, Bus Information, Local Transport Plan, Public/Education/Community/Social Services Transport, Rights of Way.

Environment & Community Protection


Community Protection, Countryside, Quantock & Mendip AONB's & Sustainable Development, County Farms, Economic Development, Household Waste Recycling Centres, Minerals and Waste Planning, Hestercombe House, Emergency Planning, Trading Standards, Farm Animal Health and Welfare, Scientific Services.

Library Service


Libraries general information, renewal and requesting of library items, mobile library service, (renewal of loans also on 01823 334344 24hr automated service).

Adult learning, leisure, Culture & Heritage


Adult Learning and Leisure, Architecture and Historic Heritage. Archives and Records, Arts, Community Development, Museums, Registration of Births and Deaths, Civil Ceremonies: Marriages & Partnerships, Citizenships, Baby Naming, Renewal of Vows, Copy Certificates.

General Enquiries Service

Council Information, Service Comments & Complaints, Invoiced Payments.

Fostering & Adoption Enquiries




Street lighting Faults

Somerset's Health, Disability and Community Care Information-Service 


Consumer Direct (Consumer Advice)


EMA (Education Maintenance Allowance) Helpline for Students


Student Finance Direct (Higher Education Students only)


Mendip District Council

01749 648999

Contact Mendip District Council for Council Tax · Leisure · Planning & Building Control · Car Parks · Benefits · Business Rates · Housing Advice · Abandoned Vehicles · Waste Collection & Recycling · Dog Warden · Pest Control · Voter Information

Information correct as of September 2015